Transitioning Shared Services to a Digital Activity Base Workplace

Transitioning Shared Services to a Digital Activity Base Workplace

In this presentation from Public Sector Transformation 2017, Nicola Forbes, Principal Manager, Information Services & Records, Finance at Transport for NSW discusses:

  • Implementing workplaces of the future to drive down the cost of real estate while still attracting top talent
  • Creating a culture of collaboration and innovation that can combat employee anxiety and resistance to change
  • Overcoming lack of budget, restrictions from Enterprise Bargaining Agreements and mandated business practices
  • Adopting agile work environments in order to reduce cost, increase workplace productivity and facilitate innovation within team members



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