Interview transcript: Expanding your Customer Base to Increase Efficiency across Government

Interview transcript: Expanding your Customer Base to Increase Efficiency across Government

In this interview, Andrew Whale Executive Director A/g, Partnership Services, Shared Services, ACT Government, explores the evolution of his shared service, from establishment 8 years ago to achieving efficiencies for approximately 9 ACT directorates. In doing so, he will explore the crossroads at which his shared service is at and the potential for a whole-of-government shared service.


Please note: That all fields marked with an asterisk (*) are required.