Balancing Agility and Governance to Effectively Deliver Customer Satisfaction

In this presentation from Shared Services and Outsourcing Week 2018, Lori Burdon, Director, Portfolio and Change at Queensland Shared Services talks about:

Balancing the MOG changes

with BAU

Keeping the customer at the

centre

Lesson learned and

opportunities for

improvement

Please note: That all fields marked with an asterisk (*) are required.

First Name *

Last Name *

Job Title *

Company Name *

Email Address *

Telephone *

Mobile Telephone

Country *

Where did you hear about us?

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.